Managed IT & digital marketing

Breathe easy. Your IT and your marketing are handled.

 

Trunk Solutions is the one partner behind both sides of your business technology: the systems that keep you running, and the marketing that brings you customers. One flat rate, one number to call, no vendor ping-pong.

A laptop on a desk connected to icons for security, cloud, analytics, web and marketing
2011Looking after other people's systems since
24/7Monitoring, every day of the year
9–5Help desk, five days a week
200+Businesses supported
About Trunk

One partner, and a lot less to think about.

Trunk Solutions has been running IT for small and mid-sized businesses since 2011. Marketing followed for one reason: we had a marketer with twenty years of experience to do it properly.

  • 01Specialists in both, generalists in neither

    The person looking after your systems has spent two decades in IT. The person planning your marketing has spent two decades in marketing. You get senior expertise in each, rather than one person stretched across both.

  • 02Remote by design, not by compromise

    Monitoring, patching, help desk, backups and recovery are all delivered remotely. It is how a Toronto-based team supports clients across North America, and it means issues are picked up and resolved in minutes rather than scheduled around travel.

  • 03You talk to the people doing the work

    No ticket queue routing you to whoever happens to be free, and no account manager relaying your problem to someone else. You work with the same people each time, and they already know your environment.

Two mugs side by side, illustrating a working partnership
Who we work with

Small and mid-sized businesses across a wide range of industries — airlines, travel agencies, law firms, medical practices and professional services firms. Different sectors, the same problem: too small for an IT department, too dependent on technology to leave it to chance.

Managed IT

Everything below is in the plan.

You don't pick and choose the things that keep you safe. Monitoring, patching, backups and security come as one package — because a business that skips one of them is the business that calls us in a crisis.

Help desk & support

One number to call

When someone's computer won't start, they can't get into email, or software is misbehaving — they call us and we fix it. Windows, Mac, phone or tablet. Everything is handled remotely, which in practice means support begins within minutes rather than waiting on a scheduled visit. Unlimited support, five days a week, 9 AM to 5 PM EST.

Monitoring

24 / 7 / 365

Our tools watch your servers, workstations and network around the clock and flag the small things before they become big things. We're honest about how this works: the tools never sleep, and the humans respond during business hours, with a defined after-hours path for true emergencies.

Patch management

Automated

Windows operating systems and third-party applications patched on a schedule, so known vulnerabilities get closed before something uses them. This is the single most boring line on this page and the one that prevents the most damage.

Backup & recovery

Tested, not assumed

Automated disk backup, disk imaging, file-level backup and bare-metal restore for Windows servers and workstations. Backing up is step one; knowing you can actually restore is step two, and most businesses skip it. We test recovery so the answer is known before you need it.

Security

Endpoint & access

Endpoint protection, secure access and continuous monitoring across every managed device. Combined with patching and tested backups, this is what your insurer is actually asking about when they send that questionnaire.

Email & productivity platform

Microsoft 365 & Google

Accounts, shared drives, chat and video, licensing and billing. New hire starts Monday and has everything on day one. Someone leaves and they're locked out immediately — not still holding a live mailbox two years later.

Cloud services

Virtual desktops & servers

From virtual desktops to cloud servers — infrastructure that connects your office to the internet properly, so work moves at the speed you're paying for.

Server & network care

Per site

Servers, firewalls, switches and access points monitored and managed as part of the same service, so one team is accountable for the whole path from your network to your applications.

Asset tracking

Always current

PC and server configuration, software licensing, hardware and software inventory — so you always know what you own, what it's running, and what's due for replacement.

Vendor wrangling

Domains & DNS

Your ISP, your industry software provider, your domain registrar. We make the calls and sit on the hold music so you don't have to translate between companies blaming each other.

Behind the scenes

Most of what we do, you never see.

That's the point. The measure of managed IT isn't how often you hear from us — it's how rarely you need to.

Disks & hardware

Drives filling up, temperatures climbing, devices reporting errors before they fail outright.

Updates & patches

What's applied, what's pending, and what's quietly been failing to install for six weeks.

Backups

Whether last night's job actually completed, and whether the restore works when tested.

Access & accounts

Who has access to what, which accounts are stale, and where multi-factor isn't switched on.

When something looks wrong we're alerted — often days before it would have become a crisis — and we respond on the commitments written into your service agreement.

Getting started

Three steps, no drama.

Step one

We look at what you've got

A walk through your current setup — devices, servers, backups, who has access to what. No obligation, and you get the findings whether or not you hire us.

Step two

You get a scope and a price

A written scope and one monthly figure. Any onboarding or migration work is quoted separately up front, never buried in the recurring rate.

Step three

We take it over

Agents deployed, monitoring live, backups verified, vendors notified. Then it goes quiet — which is what you're actually paying for.

An umbrella sheltering a laptop, illustrating IT kept covered
Support tailored to you

Think of us as your tech partner.

We map out a clear IT plan and turn complex systems into something that works for you rather than against you.

  • Predictable costs

    Our flat-rate model removes budget uncertainty, so you can project IT spend accurately and never get a surprise charge.

  • Service levels in writing

    Tailored SLAs set clear expectations on response times and support quality, so you're never guessing when you'll hear back.

  • Proactive security

    Automated patching, continuous monitoring and best-practice backups guard against threats before they become an outage.

  • Strategic roadmapping

    Regular IT reviews show how technology investments drive growth — turning uncertainty into a clear action plan.

Get a custom quote today — see how simple IT can be.

Get in touch
Also from Trunk

Marketing services

The same arrangement as the IT side: one partner instead of five vendors, senior people doing the work, and every price published up front. Built on two decades of in-house B2B marketing.

Illustration of a megaphone surrounded by marketing service icons

Websites

Sites that ask visitors for something, not just describe you. Design, build and ongoing maintenance.

From $1,500 · maintenance from $300/mo

Social media

Consistent, on-brand posting that sounds like your business, written and approved by a person.

From $500/month

Content & design

Blogs, website copy, email, case studies, brochures and graphics that look like one company.

Quoted per project

SEO & Google Ads

Getting found by people already searching for what you sell, and reaching buyers today while SEO builds.

From $500/month

Marketing strategy & operations

The plan, the lead cycle, and the systems behind it — so your tools actually talk to each other.

From $1,500 setup

Most clients start with one or two services and add more as they grow.

See marketing services & pricing

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